3 Leadership Lessons We Can Learn From Southwest Airlines Pilot Tammie Jo Shults

As horrified passengers screamed into oxygen masks and braced for impact, pilot Tammie Jo Shults safely landed the Boeing 737 and its 148 survivors. The 56-year-old former U.S. Navy fighter pilot is being hailed as a hero, applauded for her calmness and skill in a successful emergency landing.