5 Things That Are Killing Your Customer Experience

Companies have a bad habit of treating customers like a flakey guy would treat a girl he didn’t care about. Once they have the customer, they don’t want to deal with what it takes to manage that relationship. Don’t mis-read me; you are in a relationship with your customers. Are you being […]

The Hidden Danger Of Marijuana Edibles

The death of 19 year old Levy Thamba Pongi, a Wyoming exchange student from the Republic of Congo visiting Colorado in March of 2014, who ate a marijuana cookie deserves special mention in light of the growing trend toward legalization of recreational marijuana in the U.S. It offers a stark reminder […]

Xbox Live Is Having Some Problems

You might have some trouble if you’re trying to buy videos or games on Xbox Live tonight. Microsoft’s service for Xbox One and Xbox 360 has been having trouble throughout the day, and while the major sign-in issues from earlier in the day appear to have been resolved, the Xbox […]

McDonald’s Goes Fine Dining For One Night in Tokyo

McDonald’s has been breaking expectations in recent months. First the hipster-looking Hamburglar, then the return of the $7.99 McLobster to the US (New England area). Now, the restaurant chain is going for all-out fine dining. The idea of fine dining at McDonald’s may sound like an oxymoron, but the reason […]